88j8 Privacy Policy

1. Introduction and Scope

88j8 (referred to below as "we", "us", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy ("Policy") describes how we collect, use, disclose, and safeguard your personal information.

By using the 88j8 website (88j8.cam) or registering an account, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy is linked to and complements our Terms and Conditions. We encourage you to read both documents carefully before using any of our services. We may update this privacy policy from time to time. If changes are made, we will revise the "Last Updated" date at the top of this page and notify you directly of any significant changes.

2. What Information We Collect

88j8 collects only the information necessary to provide you with our services. We may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and gender (at the time of account registration)
• Email address and contact details
• A copy of your national ID card or passport for identity verification (during KYC verification)
• Payment details such as bKash, Nagad, Rocket, or Upay numbers
• Messages or complaints you send when contacting us

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Logs of your browsing activity and page visits on our site
• Session duration and gaming activity records
• Information collected from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may occasionally receive information from trusted third-party verification services. This information is used solely to confirm your identity and is not used for any other purpose.

3. Purpose of Data Use

88j8 uses collected information only for specific and legitimate purposes. The main purposes for which we use your information are:

• Account Management: Creating, maintaining, and securing your account.
• Payment Processing: Completing deposit and withdrawal transactions and maintaining financial records.
• Identity Verification: Preventing fraud, money laundering, and access by minors.
• Service Improvement: Reviewing user experience to enhance the quality of the platform.
• Customer Support: Providing prompt resolution of your complaints, questions, or requests.
• Security Monitoring: Detecting and preventing suspicious activity.
• Legal Obligations: Complying with applicable laws and regulations.
• Communications: Sending important service-related notifications and information about policy changes.

We do not sell your information to any third party. Your personal information is not shared with any advertising networks.

4. Disclosure and Sharing of Information

88j8 follows a strict policy on disclosure of information. We may share your information with third parties only in the following circumstances:

4.1 Service Provider Partners

Selected partners involved in payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure may be shared the necessary information to provide these services. These partners are contractually bound to follow our guidelines and keep your information confidential.

4.2 Legal Requirements

We may disclose your information to comply with a court order, a legitimate request from a government or regulatory authority, or applicable legal obligations. In such cases, we will provide only the minimum information necessary.

4.3 Fraud and Security

We reserve the right to share information with relevant authorities for the purpose of preventing money laundering, fraud, or criminal activity.

4.4 Business Transfer

If 88j8 undergoes a change of ownership or a merger in the future, user information may be transferred as part of the assets. We will notify you in advance of any such change.

5. Cookies and Tracking Technologies

88j8 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to manage login sessions, perform security checks, and remember your basic preferences. Blocking these cookies may prevent the website from working correctly.

5.2 Functional Cookies

These cookies are used to save your language preferences and other personalisation settings. They make your experience more convenient.

5.3 Analytics Cookies

We use analytics tools to understand how pages on our platform are being used. This information is completely anonymous and is used solely to improve our services.

Cookies can be disabled from your browser settings, though some features may not work as a result. Continuing to use our website will be taken as your consent to the use of cookies.

6. Data Security and Protection Measures

88j8 has implemented industry-standard technical and organisational measures to keep your personal information secure.

While we make every effort to protect your data, no system is completely impenetrable. In the event of a security breach, we will notify you promptly and take immediate steps to minimise the damage. For your own security, it is also essential to use a strong password and keep your login credentials private.

7. Your Rights and Controls

88j8 believes you should have full control over your own information. You may exercise the following rights:

7.1 Right to Access

You can find out at any time what information we have collected about you. By contacting our support team, we will provide you with a copy of your stored information.

7.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request a correction. We will process that correction within a reasonable time.

7.3 Right to Erasure

You may request to close your account and have your personal information deleted. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or financial record requirements.

7.4 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can opt out at any time by letting our support team know. However, it is not possible to stop sending essential service-related notifications (such as payment confirmations).

To exercise any of the above rights, contact us at: [email protected]. We generally respond to requests within 30 business days.

8. Data Retention

We retain your information only for as long as it is necessary or legally required. Below is a general guide to the retention periods for different types of information:

• Account Information: For as long as the account is active and for the legally required period after closure.
• Transaction Records: Retained for the number of years required under financial regulations.
• Communication Logs: For the period necessary to ensure the quality of customer service.
• Technical Logs: For a limited period for security and performance monitoring.

Once the specified retention period has ended, information is securely deleted or anonymised so that it can no longer be linked to any individual.

9. Protection of Minors

88j8 provides services only to those aged 21 and above. We do not intentionally collect information from anyone under the age of 21. We verify age during the registration process, and if we have information indicating that a user is a minor, we will immediately close that account and delete the information collected.

If you become aware that a minor is using our platform, please notify us immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

10. Policy Changes and Updates

We may update this privacy policy from time to time to reflect changes in our business operations, technology, and legal environment.

For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email address.
• Display a clear notice on the platform if necessary.

If you continue to use the platform after a revised policy has been published, you will be considered to have agreed to the updated policy. If you object to a change in the policy, please contact us or request to close your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our privacy team is always ready to assist you.